> For the complete documentation index, see [llms.txt](https://soporte.optiwe.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://soporte.optiwe.com/chatbots/configuraciones-avanzadas/redireccionamiento.md).

# Redireccionamiento

Es posible definir una acción que lleva al usuario hacia cierto punto de la conversación. El tipo de acción es `go-to` y a continuación se muestra un ejemplo de uso:

```xml
<action type="go-to"     go_to="Menu_principal"/>
```

Ejemplo de como se utilza esta acción, dentro de un menu de opciones básico:

```xml
<?xml version="1.0" encoding="utf-8"?>
<root >    
<options id="menu_principal" header="¿Con cual de estas opciones te puedo ayudar? Seleccioná la opción escribiendo el número correspondiente👇">
 
 <option text="Listado de coberturas medicas">            
  <action type="reply" with_text="por favor envíanos un mail"/>            
  <action type="go-to" go_to="menu_principal"/>        
 </option>
        
 <option text="Atención de manera particular">            
  <action type="hand-over"/>        
 </option>
 
</options> 
</root>
```


---

# Agent Instructions
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## Querying This Documentation
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```
GET https://soporte.optiwe.com/chatbots/configuraciones-avanzadas/redireccionamiento.md?ask=<question>&goal=<endgoal>
```

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