> For the complete documentation index, see [llms.txt](https://soporte.optiwe.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://soporte.optiwe.com/chatbots/estructura-basica/detectar-origen-de-conversacion.md).

# Detectar origen de conversación

Este comando sirve para cuando una empresa tiene varias cuentas de facebook, instagram o mismo varios n° de whatsapp business Api identificar desde cual se origino la comunicación. En el panel del contacto en el Agent figura como Origen ese dato .

Luego hay que habilitar el campo en los atributos del cliente

```xml
// <action type="store" key="customer.extra_fields.origin"  value="conversation.channel_data.channel_workspace_identifier" cast="cast"/>
```


---

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