> For the complete documentation index, see [llms.txt](https://soporte.optiwe.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://soporte.optiwe.com/developers/autenticacion.md).

# Autenticación

### Descripción

Optiwe está organizado en espacios de trabajo y usuarios. Para que la API pueda identificar el espacio de trabajo y asociar las acciones a cierto usuario, se debe suministrar un token.

### Tokens

En Optiwe usamos JSON Web Tokens (JWT) para identificar los llamados a las APIs.

Optiwe espera que el token sea incluido en toda solicitud HTTP por medio del encabezado `Authorization`

El encabezado `Authorization` debe ser:

```
Authorization: Bearer YOUR_TOKEN
```

### Obtención de un token

Para obtener un token ingresar al siguiente enlace <https://app.optiwe.com/dashboard/home/channels-config>

Luego haciendo click en el botón **Agregar un chat a tu web** verán una pantalla como la siguiente donde se encuentra marcado en rojo el token de acceso.

<figure><img src="/files/AmhmfS1D2DnzVoBFSSMk" alt=""><figcaption></figcaption></figure>


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