> For the complete documentation index, see [llms.txt](https://soporte.optiwe.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://soporte.optiwe.com/panel-de-control/configuracion-de-horarios-de-atencion.md).

# Configuración de Horarios de Atención

Podes configurar el horario de atención de los agentes y del bot en cada uno de los canales habilitados (WhatsApp, Facebook, Chat Web o Instagram)

Hacerlo es muy simple:

1. Ingresa a la opción **configuración** en el **panel de control**
2. Elige entre las pestañas, el canal a configurar
3. Configura el **horario** y los **días** en los que estarán disponibles los agente
4. Marca el **huso horario** sea el correspondiente a tu región
5. **Guarda** los cambios

El ejemplo a continuación trabaja sobre el canal WhatsApp pero es igual para el resto de los canales:

![
](/files/NNvcOvS8r1PZuCSioaxn)

{% hint style="warning" %}
Para configurar horarios diferenciados por favor contactar directamente con Optiwe
{% endhint %}


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